Welcome to JoyGlowShop, a premier women's beauty e-commerce platform operated by ZURVITA LIFE CARE INDIA PRIVATE LIMITED. These Terms and Conditions ("Terms") govern your use of our website, mobile application, and all beauty services we provide to women worldwide. By accessing or using JoyGlowShop, you agree to be bound by these Terms and our Privacy Policy.

JoyGlowShop is dedicated to empowering women through exceptional beauty products, including cosmetics, skincare, and beauty accessories. We understand that beauty is personal and unique to every woman, which is why we've designed these Terms to protect both your interests and ours while ensuring a safe, enjoyable shopping experience.

Creating Your Beauty Account

To access JoyGlowShop's full range of women's beauty services, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information about yourself
• Maintain and update your beauty profile information, including skin type and preferences
• Keep your account credentials secure and not share them with others
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your beauty account

Account Eligibility for Women's Beauty Services

You must be at least 18 years old to create an account and purchase beauty products from JoyGlowShop. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

Ordering Women's Beauty Products

When you place an order for beauty products on JoyGlowShop, you agree to:

• Provide accurate shipping and billing information
• Pay all charges incurred by your account, including taxes and shipping fees
• Accept that product availability may change, and we may need to cancel orders
• Understand that beauty product colors may appear different due to screen variations

Pricing & Payment for Beauty Products

All prices are displayed in the local currency and include applicable taxes where required. We reserve the right to:

• Change product prices at any time before order confirmation
• Correct pricing errors, even after order placement
• Refuse or cancel orders with pricing errors
• Offer promotional pricing for women's beauty products for limited periods

JoyGlowShop strives to provide accurate information about all women's beauty products, including:

• Product descriptions, ingredients, and usage instructions
• High-quality images representing actual product appearance
• Brand information and authenticity guarantees
• Skin type recommendations and suitability guidance for women
• Allergen information and safety warnings

However, we cannot guarantee that product descriptions are error-free, complete, or current. We recommend:

• Reading all product labels and instructions before use
• Performing patch tests for skincare products
• Consulting with beauty professionals for personalized advice
• Contacting our beauty experts if you have specific concerns

Our comprehensive return policy for women's beauty products allows returns within 14 days of delivery, subject to specific conditions for hygiene and safety reasons.

Return Conditions for Beauty Items

• Products must be unopened and in original packaging
• No evidence of use, testing, or tampering
• All seals, shrink wrap, and safety tabs intact
• Original beauty product boxes and labels undamaged

Certain beauty products cannot be returned due to hygiene regulations, including opened mascara, lipsticks, liquid foundations with pumps, and other personal care items.

For complete details, please review our dedicated Beauty Return & Exchange Policy.

JoyGlowShop Beauty Platform Rights

All content on JoyGlowShop, including but not limited to:

• Beauty product photography and descriptions
• Makeup tutorials and skincare advice content
• Women's beauty guides and educational materials
• Website design, layout, and functionality
• JoyGlowShop logo, trademarks, and brand materials
• Beauty recommendation algorithms and personalization features

Is protected by intellectual property laws and owned by ZURVITA LIFE CARE INDIA PRIVATE LIMITED or our licensors. You may not reproduce, distribute, or use this content without written permission.

User-Generated Beauty Content

When you submit beauty product reviews, photos, or other content to JoyGlowShop, you grant us a non-exclusive, royalty-free license to use, modify, and display this content for business purposes, including:

• Displaying reviews on product pages for other women
• Using photos in marketing materials (with permission)
• Sharing beauty tips and experiences in community features

To maintain a safe and positive environment for all women in our beauty community, you agree not to:

• Use JoyGlowShop for any unlawful purpose or fraudulent activity
• Attempt to gain unauthorized access to our beauty platform systems
• Submit false or misleading beauty product reviews
• Harass, abuse, or discriminate against other users
• Share inappropriate, offensive, or harmful content
• Violate any intellectual property rights
• Resell beauty products purchased from JoyGlowShop for commercial purposes
• Use automated systems to access our women's beauty platform

While JoyGlowShop strives to provide exceptional women's beauty products and services, we cannot guarantee:

• That beauty products will meet your specific expectations or skin needs
• Uninterrupted access to our beauty platform
• That all product information is completely accurate or current
• Specific results from beauty product use

Liability Limitations

ZURVITA LIFE CARE INDIA PRIVATE LIMITED's liability is limited to the maximum extent permitted by law. We are not responsible for:

• Indirect, incidental, or consequential damages
• Allergic reactions or skin sensitivities to beauty products
• Damages exceeding the amount you paid for specific beauty products
• Third-party content or external beauty brand claims

For beauty-related concerns or adverse reactions, discontinue product use immediately and consult healthcare professionals as needed.

Your privacy is fundamental to JoyGlowShop's women's beauty services. Our comprehensive Privacy Policy explains how we:

• Collect and use your beauty profile information
• Protect your personal data and payment information
• Provide personalized beauty recommendations for women
• Share information with trusted service providers
• Respect your privacy choices and communication preferences

By using JoyGlowShop, you consent to our Privacy Policy and data practices as outlined in that document.

JoyGlowShop reserves the right to modify these Terms at any time to reflect:

• Changes in women's beauty services or platform features
• Legal or regulatory requirements in the cosmetics industry
• Improvements to user experience and safety measures
• New beauty product categories or service offerings

We will notify you of significant changes via email or platform notifications. Continued use of JoyGlowShop after modifications constitutes acceptance of the updated Terms.

For questions about these Terms, beauty product concerns, or general support, please contact our women's beauty care team: