Shipping Policy for Joy Glow Shop
Welcome to Joy Glow Shop!
Thank you for visiting and shopping at Joy Glow Shop. The following terms and conditions constitute our Shipping Policy.
1. Shipment Processing Times
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
Shipping Method:
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
Joy Glow Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
Joy Glow Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
6. International Shipping Policy
We currently ship worldwide. Shipping rates and fees may vary depending on the delivery address for your order.
7. Returns Policy
Our Return Policy provides detailed information about options and procedures for returning your order. This policy is available on our Returns Policy page.
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